Library Service Desk

Guest Card Purchases

Visitors can pay cash or debit/credit.

They can use the online Payment Portal: https://libraries.emory.edu/woodruff/woodruff-library-user-payments

$6 - for a card with $5 printing credit

$2 - for a card with $1 printing credit

Links for Print Card Management

Eagleprint User portal: https://eagleprint.emory.edu/user

Eagleprint Print Release portal: https://eagleprint.emory.edu/release

Eagleprint Admin portal, STAFF: https://eagleprint.emory.edu/admin

Guest Printers - Assisting from the Supervisor Stations

To check their balance:

• Go to Eagleprint user portal: https://eagleprint.emory.edu/user
• Sign in with guest-[card number], password is last 4 digits of card number.
• Review balance under Summary 

To assist a patron with uploading a document via Eagleprint:

Guests will not be able to upload documents from a personal device, even if they are on the EmoryGuest Wifi Network.They will need to use a visitor workstation to upload, because it uses the Emory Network.

If they’d like to self manage, log them into the visitor workstation.

-direct them to the shortcut on the desktop named: UPLOAD DOCUMENTS - VISITOR PRINTING

1. instruct them to log in with guest-card number and pin
2. they can send documents on their own, either from cloud storage, email, flash drive, etc.

If they’d like us to submit the print job for them:

They should email their print job to libraryservicedesk@emory.edu

1. Download attachment
2. login to papercut user portal ( https://eagleprint.emory.edu/user ) with generic username and pin
3. walk through upload. Ask if single/double sided, color or black and white.
4. Give card back, visitor can swipe/log in and release from MFP1 (the faxing printer)

Adding Funds to Guest Print Cards

To assist with reloading money print cards:

1. We can’t accept cash for reloading a print card. They will have to purchase an additional print card if they only have cash.
2. Go to https://www.emorycard.emory.edu/OneWeb/Parental/LogOn
3. Login is different than the Eagleprint login!

a. Enter the 7-digit account code for the card. The code will be 0-_ _ _ _ _ _, using the 6 digits after “899”   For example, the code for the card below would be 0249967.

b. Enter “woo” for “first 3 characters of the first name” ( first three letters of Woodruff Library)

c. Work through the payment portal, add $5 or more for it to work.

d.Enter an email address the guest would like a receipt sent to. If they don't want a receipt email, send to libraryservicedesk@emory.edu.

e. Pay by debit or credit card. Turn the screen and allow the patron to enter card info themselves. Or, if they ask/hand us their card, we can enter payment info for them.

Reloading a guest print card

1. Reloading portal is here: https://www.emorycard.emory.edu/OneWeb/Parental/LogOn

Enter the 7-digit code for your card. The code will be 0_ _ _ _ _ _, using the 6 digits after “899”

For example, the code for the below card would be 0249967. The 3 characters of first name will be "woo" for Woodruff.

Work through the payment portal and pay with debit or credit, you’ll need to add at least $5 for the payment to go through.

To set up a batch of cards for visitor printing -

Receive batch from EmoryCard

• Refer to Visitor Print Card Spreadsheet to note which cards have a balance of $6
• Mark $6 cards with green dot stickers
• Open papercut admin portal, login with NetID - https://eagleprint.emory.edu/admin
  • Go to Users
  • 
  • On right hand side, create internal user

• Set up account with info as follows:
  • Username: guest- [card number]
  • Full name: [card number]
  • Email: guest-[card number]@emory.edu
  • Password / PIN : [Last 4 digits of card number]

• Set up account with this scheme for each card.

• After accounts are set up in papercut, they need to be paired with the physical card.
  • To pair a card with it's new generic account, go to MFP1, the printer enabled for visitor use
  • Swipe each card, log in
    • username: guest-[cardnumber]
    • Password/Pin: [last four digits of card number]
• Last steps
  • Card jackets -
    • template, staff can access: CardJacketsFinal_12_9_2024.pub
    • print on tabloid size cardstock 11x17in
    • cut and fold
  • Write card number and pin number on inside flap, where the card will be placed
  • Double stick tape in center, place card

• blue sticker to hold shut the jacket
• green sticker on $5 cards
• 
• There should be 5 of each card in the supervisor drawer at opening, backstock and stickers kept in the safe