TEDTalk
Fahad Saeed: The importance of using inclusive language.
Scholarly Articles
- Advancing LGBT Health Care Policies and Clinical Care Within a Large Academic Health Care System: A Case Study.Ruben, M. A., Shipherd, J. C., Topor, D., AhnAllen, C. G., Sloan, C. A., Walton, H. M., Matza, A. R., & Trezza, G. R. (2017). Journal of homosexuality, 64(10), 1411–1431.
- Applying Organizational Change to Promote Lesbian, Gay, Bisexual, and Transgender Inclusion and Reduce Health Disparities.Eckstrand, K. L., Lunn, M. R., & Yehia, B. R. (2017). LGBT health, 4(3), 174–180.
- The Boston Medical Center Experience: An Achievable Model for the Delivery of Transgender Medical Care at an Academic Medical Center.Klein, P., Narasimhan, S., & Safer, J. D. (2018). Transgender health, 3(1), 136–140.
- Caring for Lesbian, Gay, Bisexual, Transgender, and Questioning Youth in Inclusive and Affirmative Environments.Hadland SE, Yehia BR, Makadon HJ. Pediatr Clin North Am. 2016 Dec;63(6):955-969.
- The Importance of Diversity and Inclusion in the Healthcare Workforce.Stanford F. C. (2020). Journal of the National Medical Association, 112(3), 247–249.
- "I Was a Spectacle... A Freak Show at the Circus": A Transgender Person's ED Experience and Implications for Nursing Practice.Cicero EC, Perry Black B. J Emerg Nurs. 2016 Jan;42(1):25-30.
- Transforming Primary Care for Lesbian, Gay, Bisexual, and Transgender People: A Collaborative Quality Improvement Initiative.Furness, B. W., Goldhammer, H., Montalvo, W., Gagnon, K., Bifulco, L., Lentine, D., & Anderson, D. (2020). Annals of family medicine, 18(4), 292–302.
- Transgender Data Collection in the Electronic Health Record: Current Concepts and IssuesKronk CA, Everhart AR, Ashley F, Thompson HM, Schall TE, et al. Journal of the American Medical Informatics Association, Volume 29, Issue 2, February 2022, Pages 271–284,
- Use of chosen names in electronic health records to promote transgender inclusivity.Grutman A. J. (2023). Journal of the American Medical Informatics Association : JAMIA, 30(6), 1219–1221. https://doi.org/10.1093/jamia/ocad047
AAMC: Advancing Interprofessional LGBT and DSD Health Care
HRC Health Equity Index
The Healthcare Equality Index (HEI) is the national LGBTQ benchmarking tool that evaluates healthcare facilities' policies and practices related to the equity and inclusion of their LGBTQ patients, visitors and employees. The HEI 2020 evaluated more than 1,700 healthcare facilities nationwide.
HEI's evaluation includes four foundational elements of LGBTQ patient-centered care:
- an LGBTQ-inclusive patient non-discrimination policy
- an LGBTQ-inclusive visitation policy
- an LGBTQ-inclusive employment non-discrimination policy, and
- staff training in LGBTQ patient-centered care
Additional Resources
- Creating Equal Access to Quality Health Care for Transgender Patients: Transgender-Affirming Hospital PoliciesFrom Lambda Legal and the Human Rights Campaign, 2016
- Healthcare Equality Index 2020 ReportFrom the Human Rights Campaign.
"Healthcare Equality Index (HEI) is the national LGBTQ benchmarking tool that evaluates healthcare facilities' policies and practices related to the equity and inclusion of their LGBTQ patients, visitors and employees."
The HEI 2020 evaluates more than 1,700 healthcare facilities nationwide. - Inclusive questions for older adults: A practical guide to collecting data on sexual orientation and gender identity"This guide was created to help service providers ask questions about sexual orientation and gender identity in safe and respectful ways [by] relying on research, real-world knowledge, and experience."
From the National Resource Center on LGBT Aging - LGBTQ Inclusion in Children’s Hospitals: Lessons Learned from the Healthcare Equality IndexA Healthcare Equality Index report.
- Meeting the Needs of the LGBTQ+ Community--Then and NowThe Joint Commission, 2022
- Resources for VHA FacilitiesA Healthcare Equality Index report.
- Ten Strategies for Creating Inclusive Health Care Environments for LGBTQIA+ PeopleFrom the National LGBTQIA+ Health Education Center. Part of the Division of Education and Training at The Fenway Institute, Fenway Health. 2021
- Trans Toolkit for Employers"Provides practical guidance in creating a more inclusive workplace for transgender and gender non-conforming employees." From the Human Rights Campaign Foundation.
- Why Your Health Education Needs to Be LGBTQ-InclusiveFrom Healthwise
- Workplace Discrimination and Intersex EmployeesFrom interACTAdvocates.org