Mission:
To acquire, ensure availability, and trouble-shoot electronic resources and print serials for the internal and external customers of the Emory University Libraries.
- Print serials
- New subscriptions
- Restarts
- Status or claims
- eJournals
- New subscriptions
- Restarts
- Status or claims
- Databases
- Requests to set up trials
- Requests to edit information in DB@E
- Problem reports for DB@E
- Invoices
- Forwarding of invoices for all formats (print, electronic)
- Any other questions related to electronic resources or serials (all formats)
Using this email directs your requests, queries, etc. to all members of the ECR team who have been cross-trained to handle these types of inquiries, and who will help to resolve issues/queries/requests quickly.